I’m Elisa, Founder and Managing Director of Plan Tracker.
I’m so proud that Plan Tracker has grown to become one of Australia’s leading NDIS Plan Managers, dedicated to helping participants get the most out of their NDIS funding.
The idea for Plan Tracker came from my own experience of learning to self-manage my son’s plan, back in 2016. I quickly recognised the opportunity the NDIS presented to families like mine and the great need for people to be able to control and manage their own funding.
With a background in technology, I set out to develop, build and launch the very first Plan Tracker app from my kitchen table. The app was designed to help participants and family members, easily self-manage their NDIS supports by tracking funds, payments and claims from one central dashboard.
With participants able to enjoy the benefits of self-management with support, our team began developing new technology that would further disrupt the NDIS Plan Management space. Since 2018, Plan Tracker also offers a Plan Management service, alongside our original self-management app which is now available on iOS & Android, as well as the desktop portal.
As the home office grew, my family joked that the team were taking over the fridge, and it wasn’t long after that we moved Plan Tracker to its own office. Our team keeps growing and includes passionate individuals, spread across NSW, QLD and SA. Plan Tracker supports thousands of participants as they navigate the NDIS for themselves or a loved one. Our team members are enthusiastic and caring, and many with lived experience of disability and navigating the NDIS.
My Plan Tracker vision has always been for NDIS participants to have true choice and control of their plan, alongside enjoying fast payments (3 days), easy budget tracking, weekly emails, plus reliable advice and support from their friendly team.
In July 2021, we began an exciting new chapter as we became part of Plan Partners, the 2nd largest Plan Manager in Australia and part of the McMillan Shakespeare Group. Plan Partners and Plan Trackers’ values and commitment to our customers very much align and together we joined forces to undertake the ongoing technology investment needed to support NDIS participants and their families.
Most importantly, Plan Tracker continues to be Plan Tracker, with the same name, the same team and the same passion to see our self-directed NDIS community grow.
For me, it also means I am able to spend more time with my rapidly growing kids in their remaining teenage years.
So whether you are yet to apply for the NDIS, are creating your first plan or are a seasoned pro, our Plan Tracker team are here for you. Please reach out, we’d love to chat.