I’m Elisa, Founder and Managing Director of Plan Tracker.

I’m so proud that Plan Tracker has grown to become one of Australia’s leading NDIS Plan Managers, dedicated to helping participants get the most out of their NDIS funding.

The idea for Plan Tracker came from my own experience of learning to self-manage my son’s plan, back in 2016. I quickly recognised the opportunity the NDIS presented to families like mine and the great need for people to be able to control and manage their own funding.

With a background in technology, I set out to develop, build and launch the very first Plan Tracker app from my kitchen table. The app was designed to help participants and family members, easily self-manage their NDIS supports by tracking funds, payments and claims from one central dashboard.

With participants able to enjoy the benefits of self-management with support, our team began developing new technology that would further disrupt the NDIS Plan Management space. Since 2018, Plan Tracker also offers a Plan Management service, alongside our original self-management app which is now available on iOS & Android, as well as the desktop portal.

As the home office grew, my family joked that the team were taking over the fridge, and it wasn’t long after that we moved Plan Tracker to its own office. Our team keeps growing and includes passionate individuals, spread across NSW, QLD and SA. Plan Tracker supports thousands of participants as they navigate the NDIS for themselves or a loved one. Our team members are enthusiastic and caring, and many with lived experience of disability and navigating the NDIS.

My Plan Tracker vision has always been for NDIS participants to have true choice and control of their plan, alongside enjoying fast payments (3 days), easy budget tracking, weekly emails, plus reliable advice and support from their friendly team.

In July 2021, we began an exciting new chapter as we became part of Plan Partners, the 2nd largest Plan Manager in Australia and part of the McMillan Shakespeare Group. Plan Partners and Plan Trackers’ values and commitment to our customers very much align and together we joined forces to undertake the ongoing technology investment needed to support NDIS participants and their families.

Most importantly, Plan Tracker continues to be Plan Tracker, with the same name, the same team and the same passion to see our self-directed NDIS community grow.

For me, it also means I am able to spend more time with my rapidly growing kids in their remaining teenage years.

So whether you are yet to apply for the NDIS, are creating your first plan or are a seasoned pro, our Plan Tracker team are here for you. Please reach out, we’d love to chat.

What our customers say

“I’m lost without Plan Tracker. Thank you so much for everything for making my NDIS life easy to understand. I’m new with NDIS and got lots of questions and sometimes I’ve got silly ones but I didn’t feel I was being ignored, they always respond to any of my queries. Thank you guys. Highly recommended.”

“We’re only a couple of months into our first NDIS plan and grateful to have found Plan Tracker. Another vote for Plan Tracker.”

“Plan Tracker are fantastic. Amazing customer service and awesome support. Their terrific team is truly wonderful…”

“I use Plan Tracker. So easy.”

“I’m so excited to have you as our Plan Manager. It’s nice to know you get excited over new price guides and then you can explain them to me!”

How can we help you today?

As a national NDIS Plan Manager and Self-Management app, Plan Tracker is dedicated to providing tools and services to support you to better self-direct your NDIS funds.

Need a hand?
Chat with our team.

Whether you're looking for a Plan Manager for yourself or a loved one, have a question or would like to refer a participant, our friendly team are here to help!

Call us today 1800 549 670

 

Plan Management,
made easy.

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What our customers say

Easy to contact and pays on time. Very friendly too. Couldn’t ask for any other Plan Manager.

“Plan Tracker have been amazing. Finally I’ve had a smooth experience, no stress, they are super fast with communication and so helpful. And their app is great, plus the fact that I get sent weekly budget updates… I wouldn’t hesitate in recommending Plan Tracker to everyone.”

“Highly recommended. Friendly team, awesome prompt communication and pay invoices really fast. All of my service providers give great feedback on how fast their invoices are paid. If you’re looking for a good plan manager then sign up with these guys.”

The best thing we did was use Plan Tracker. Excellent support and fantastic at all things NDIS. Plan Tracker has taken the worry away. Thank you.

“I got a new Plan Manager called Plan Tracker and in two weeks, we have everything delivered that we’ve been requesting for 10 months.”

I would like to refer my first customer to Plan Tracker.