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The Plan Tracker Story
A bit about us
Plan Tracker are dedicated to simplifying the NDIS to help participants get the most out of their funding. With a vision for NDIS participants to have true choice and control of their plan, alongside enjoying fast payments, easy budgeting, reliable advice and support from a friendly local team.
Plan Tracker supports thousands of Aussies every day as they navigate the NDIS for themselves or a loved one. We love being part of our community and we’re proud of the active role we’ve played in local events, sports teams (go the Roos!) and supporting initiatives that help people with disability at the local level.
Our community-focused approach is why we’ve grown to become one of Australia’s leading NDIS Plan Managers, dedicated to helping participants get the most out of their NDIS funding.
We’re with you every step of the way.
From the founder, Elisa James
“My Plan Tracker vision has always been for NDIS participants to have true choice and control of their plan, alongside enjoying fast payments, easy budget tracking, weekly emails, plus reliable advice and support from their friendly team.”
Outgrowing the fridge
As the home office grew, Elisa’s family joked that the team were taking over the fridge, and it wasn’t long after the Plan Tracker team established its own office. The team kept growing and now includes around 65 passionate individuals, spread across New South Wales, Queensland, Victoria and South Australia. Plan Tracker supports thousands of participants as they navigate the NDIS for themselves or a loved one. Our team members are enthusiastic and caring, many with lived experience of disability and navigating the NDIS.
An exciting new chapter
In July 2021, Plan Tracker began an exciting new chapter, joining with Plan Partners, the second largest plan manager in Australia and part of the McMillan Shakespeare Group. Plan Partners’ and Plan Tracker’s values and commitment to our customers very much align. Joining forces has allowed Plan Tracker to undertake the ongoing technology investment needed to support NDIS participants and their families.
Most importantly, Plan Tracker continues to be Plan Tracker, with the same name, the same team and the same passion to see the self-directed NDIS community grow.
This partnership also meant Elisa was able to spend more time with her rapidly growing kids in their remaining teenage years.
From little things
Since pretty humble beginnings in 2016, Plan Tracker has grown to become one of Australia’s leading NDIS Plan Managers, dedicated to helping participants get the most out of their NDIS funding. Acknowledging the team’s expertise, commitment and service, Plan Tracker won the Most Outstanding Plan Manager at the Australian Disability Service Awards in April 2022.
With you every step of the way
So, whether you’re new to the NDIS, creating your first plan or have been with the NDIS for some time, make the change to a plan manager who truly cares. Reach out to our Plan Tracker team, we’d love to chat.