Information for Providers

All the essential information for providers servicing NDIS Participants who have appointed Plan Tracker as their registered Plan Manager.

As a Plan Management Provider, we are passionate about working with you to provide the supports identified by the Participant, to help them fulfil their goals. We are also committed to ensuring prompt payment of invoices to Providers and excellent customer service.

Please send invoices to:

For all other account enquiries, please email:

What you need to know…

Contacting Plan Tracker

Phone  02 8212 2810

Head Office PO Box 3149, ERINA NSW 2250

Service Agreements

We appreciate that you may already have service agreements you are using with your NDIS Participants. If these agreements include service items, rates and service periods, then we can simply take a copy of the agreement. However, if you prefer, we can supply you with a template to use. 

As a Plan Manager, we ensure the funds allocated in your service agreement remain available to cover the services you deliver. Please forward us a copy of your Service Agreement, signed by both your business and the Participant. If it’s more convenient, you can also forward us your unsigned agreement and we’ll send it back to both of you for easy electronic signing.