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Participant Portal

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The simple way to manage your NDIS funds.

Plan Tracker Portal makes it super simple to keep track of your spending, approve invoices and submit reimbursements for out-of-pocket expenses.

And because it’s also available as an App, you can access all its features on the go, when it suits you.

How to Use Your Customer Portal

Take a quick video tour below

Your Portal has been carefully designed to help you manage your NDIS funds quickly, securely and easily.

How to Use Your Customer Portal

Take a quick video tour below

Your Portal has been carefully designed to help you manage your NDIS funds quickly, securely and easily.

Key features and benefits

Your Portal has been carefully designed to help you manage your NDIS funds quickly, securely and easily.

Instant visibility over spending

A helpful graph gives an instant snapshot of your budgets – how much you’ve spent, how much you have available and how much you have allocated to providers

100% compatible

Your Portal is available on all major devices, including as an App for mobile, iPad and tablets, so you have 100% flexibility and compatibility.

Full control over invoices

See the status of invoices and the reason payment might be delayed – plus, the option to approve them immediately before we send them to the NDIS.

Fast track reimbursements

If you've paid for something out of pocket, you can submit reimbursements in your portal to get paid back faster

Exclusive customer benefits

Get unique offers from service providers that give you greater choice and control over supports, and better value.

Easy access for parents and guardians

See all the NDIS details for those you care for in one central place – and switch between each account in one click.

Who are Plan Tracker?

Plan Tracker are an award-winning (Most Outstanding Plan Manager, ADSA 2021) and leading provider for NDIS plan management. We have lived experience with disability, so we understand both the challenges and opportunities offered by the NDIS.

Our fast payment processing, easy budget tracking, weekly emails, plus reliable information and support give participants complete choice and control over their NDIS plans and funding.

With a dedicated Customer Care Team, we’re here to help you get the best out of your NDIS plan.