Make a change

for the better

Join Plan Tracker today

Unhappy with your existing NDIS Plan Manager?


Why not change to an award-winning provider and get the service you deserve? Changing to Plan Tracker is quick and simple and we accept new customers at any point in your NDIS Plan. 

The Plan Tracker difference

We offer a more intimate kind of NDIS plan management where you can safely ask all the questions you like and get the support you need. We’re big enough to have the tools and resources in place to support you, yet small enough to take the time to get to know you and help you understand your plan.


  • Most Outstanding Plan Manager 2021
  • Smooth and easy transition (no delays to payments)
  • Weekly statements for complete visibility over funds
  • Budget alerts to keep your spending on track
  • A friendly, supportive team with lived NDIS experience
  • The option to set funds aside for providers for complete payment certainty

How to change to Plan Tracker in a few simple steps

Step 1:

Simply sign up with us and let your existing plan manager know you're changing providers. If you’re not sure what to say, feel free to copy and paste this text into an email for them:

Dear X

This is to advise I would like to cancel my service agreement with you for Plan Management. As per your service agreement, the notice period ends in [x] business days from today’s date.  

When closing the current service bookings in the NDIA portal, please reduce the available funds for all budgets to zero dollars to allow my new Plan Manager access to my funding.  

Please forward any unpaid invoices from my current NDIS Plan to and confirm the date you will release my service bookings. 

Thank you for your service and support. 

Insert client / nominee name: 

Step 2:

As soon as your existing provider cancels your current bookings in the NDIA portal, and the available funds for all budgets are set to zero, we can begin your service with us. Most providers have a 15-to-30-day notification period, but you can ask to have this reduced.

Every time I call Plan Tracker, they are so helpful and patient. They take the time to explain things and don’t get frustrated. They couldn’t be any better.

Customer, Rebecca

 Get started with Plan Tracker today

Change to Plan Tracker and feel happier and more supported. Just complete your details below and hit submit.

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What our customers say

Easy to contact and pays on time. Very friendly too. Couldn’t ask for any other Plan Manager.

“Plan Tracker have been amazing. Finally I’ve had a smooth experience, no stress, they are super fast with communication and so helpful. And their app is great, plus the fact that I get sent weekly budget updates… I wouldn’t hesitate in recommending Plan Tracker to everyone.”

“Highly recommended. Friendly team, awesome prompt communication and pay invoices really fast. All of my service providers give great feedback on how fast their invoices are paid. If you’re looking for a good plan manager then sign up with these guys.”

The best thing we did was use Plan Tracker. Excellent support and fantastic at all things NDIS. Plan Tracker has taken the worry away. Thank you.

“I got a new Plan Manager called Plan Tracker and in two weeks, we have everything delivered that we’ve been requesting for 10 months.”

I would like to refer my first customer to Plan Tracker.

Webinar Replay:
Year in Review & What's New in '22

Recorded 13 December 2021

Presented by Plan Tracker – Plan Management

Grab a cuppa and catch up on our most recent session A Year in Review, where we discussed the events that took place in 2021, the latest NDIS Quarterly Report and the Improving Support Coordination for NDIS Participants paper.

Feel free to share with friends & colleagues!

Questions? Get in touch!

Plan Tracker is a registered NDIS Plan Manager supporting participants throughout Australia.
Self-managing? Check out our Self Management App & Training.

Written Advice Template

What to include in your written advice to support a participant purchasing a device or equipment for the continuation of their supports.

Personal Protective Equipment (PPE)

Temporary changes to NDIS funding in relation to Personal Protective Equipment (PPE). Learn more about what's happening in your state.

Looking for a Plan Manager?

Whether you have a new plan or are looking to switch, the friendly team at Plan Tracker is here to help!

Independent Assessments

Learn more about the proposed new Independent Assessment Process.

Changes to the NDIS Planning Process

What you need to know about the proposed changed to the NDIS Planning Process.

Have your Say!

Have your say on the changes proposed under 'Improving the NDIS' on the NDIS website here.

Let's get social

NDIS Plan & Self Management Community

Join the conversation in our Facebook group – connect with others, share your experiences, and ask questions.

Need a hand?
Chat with our team.

Whether you're looking for a Plan Manager for yourself or a loved one, have a question or would like to refer a participant, our friendly team is here to help!

Call us today 1800 549 670