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What is Assistive Technology?
Assistive technology (AT) refers to equipment, devices or tools that help you perform tasks that might otherwise be difficult or impossible. In some cases, AT may also help make activities safer, more efficient or more comfortable.
The range of assistive technology available is extensive and continues to grow as new innovations enter the market. From simple household aids to sophisticated mobility equipment, there are many options that may help you achieve your NDIS goals. Your Occupational Therapist (OT) or physiotherapist can often provide valuable advice about solutions suited to your needs.
Examples of assistive technology include:
- Non-slip bath mats
- Adaptive kitchen tools such as easy-grip can openers
- Powered wheelchairs
- Stair lifts
- Communication devices
- Mobility and transfer equipment
The right technology can increase independence and improve participation in daily life.
Assistive Technology vs Low-Cost Assistive Technology
While both types of equipment provide support, the NDIS treats them differently when it comes to funding.
Low-Cost Assistive Technology
Low-cost assistive technology generally:
- Costs less than $1,500
- Requires no modifications or customisation
- Can be purchased directly “off the shelf”
These items are usually purchased using your Core Supports budget.
Assistive Technology
Assistive technology funded as a Capital Support generally:
- Costs more than $1,500
- Is more complex in nature
- May require adjustments, customisation or specialist assessment
Because of the higher cost and complexity, additional documentation is often required before funding can be approved.
How is Assistive Technology Funded Through the NDIS?
Assistive technology falls under the NDIS Capital Supports budget.
To have funding included in your plan, you’ll typically need to provide supporting documentation, such as quotes and reports from relevant health professionals. Once approved, funding is allocated specifically for the item you’ve requested.
The NDIS may also provide funding for ongoing expenses associated with the equipment, including servicing, maintenance and repairs.
Purchasing Assistive Technology
Although the process can seem complicated initially, there are professionals available to guide you through each stage.
Step 1: Seek Professional Advice
Start by engaging an Occupational Therapist or Assistive Technology Advisor. These professionals can assess your needs, recommend suitable equipment and provide the evidence required by the NDIS.
If the Equipment Costs Less Than $15,000
For items under $15,000, you’ll generally need a written recommendation from your OT or AT Advisor explaining why the equipment is considered reasonable and necessary.
If the documentation meets NDIS requirements, the request is typically approved, allowing you to purchase the equipment from your preferred supplier.
If the Equipment Costs More Than $15,000
For higher-cost items, a more detailed process applies.
Step 2: Obtain a Quote
Work with your OT or AT Advisor to identify the right equipment and request a formal quote from the supplier.
Step 3: Submit Supporting Documentation
The quote must be submitted to the NDIS along with a report from your therapist outlining why the equipment is appropriate for your needs. Submission requirements may vary between states, so it’s often helpful to seek guidance from your therapist.
Step 4: Receive an Invoice
Once funding has been approved, the supplier can issue an invoice. This invoice is then submitted for payment.
If you are plan managed, your plan manager can process the invoice on your behalf.
Step 5: Equipment Delivery
After payment has been received, the supplier can arrange delivery or manufacturing of the equipment.
Many assistive technology items are customised, which means delivery times can vary. Be sure to discuss expected timelines with your supplier.
Funding for Ongoing Costs
The NDIS recognises that assistive technology often involves ongoing expenses throughout its lifespan.
Depending on your circumstances, funding may be available for:
- Routine maintenance
- Repairs
- Replacement parts
- Servicing requirements
- Temporary hire equipment
Temporary equipment can be particularly useful while waiting for your permanent item to arrive or when trialling equipment before making a purchase.
Can the NDIS Cover Equipment Hire?
In some situations, the NDIS may fund the rental or hire of assistive technology such as:
- Wheelchairs
- Mobility equipment
- CPAP machines
- Other essential support equipment
To be funded, rental costs generally need to be included within your NDIS plan under Capital Supports. If they are not already listed, NDIA approval may be required before funding can be accessed.
We’re with you every step of the way
With the right advice and planning, assistive technology can help you build greater independence and make everyday life easier. Understanding the funding process can ensure you’re well prepared to access the equipment that best supports your goals and lifestyle.