NDIA increases checks on older claims

The National Disability Insurance Agency (NDIA) has introduced additional review checks for older NDIS claims. While these changes are unlikely to affect your day-to-day supports, they may impact how long it takes for some older invoices and reimbursement requests to...

Guide to service agreements for NDIS service providers

If you’re regularly supporting NDIS participants, having a service agreement in place can help create a smoother experience for both you and your customers. Service agreements provide clarity around the supports being delivered, the costs involved, and how...

Guide to submit an invoice for a past NDIS Plan

Getting invoices and reimbursements paid from a past plan can feel a little tricky, especially when you’ve already received the support and expect payment to be the easy part. We get how frustrating it can be when a claim is rejected, but often it simply means a...

Guide to NDIS Assistive Technology 

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Upcoming Change to SIL Requirements Under the NDIS

New rules are being introduced that may impact participants who receive Supported Independent Living (SIL) supports. From 1 July 2026, the NDIS will require all providers delivering SIL supports to be registered. Providers must complete (or at least apply for)...

EOFY guide for NDIS Service Providers

The end of financial year is a busy time for NDIS service providers. It’s a time to submit any final invoices in the closing financial year and gather any required reporting and documentation together. The EOFY is also a great time to set yourself up for the year...