Got a new plan and don’t know where to start?
When you don’t know what you don’t know, it can be confusing, frustrating and overwhelming – or all of those things!
Your first NDIS Plan may have information or terms in it that you haven’t heard before making it hard to know where to start. Our Customer Care Team can get you started with a friendly and helpful ‘Connect Call’. We can book you in for a 15 or 30 minute call – Book a call with Plan Tracker for a chat and a cuppa.
To get the most out of your Connect Call, please send us a copy of your NDIS Plan to firstname.lastname@example.org. Everyone’s plan is different, so having a copy of yours gives our team a chance to do some ‘homework’ before the call including looking at your goals and seeing which budgets you have funded, so they can help get you started.
The Connect Call can include information on how to claim an invoice, line items, what kind of supporting evidence you might need to make a claim – it’s a relaxed and friendly call with one of our team and many of them have lived experience so they know the things you need to know! Give them a call to make a time now ….
There are lots of terms, words, and acronyms in the NDIS that you may not have heard before. We can explain some of the most common in the Connect Call, or click here.
At Plan Tracker we make sure you always have choice and control over your plan – we’re simply here to guide you so you can get the best out of your plan. We’re with you every step of the way.
Ready for a bit more information?
On page 11 of the NDIS’s ‘Using Your Plan’ Booklet #3 you’ll find this checklist so you can really identify the best way to spend your funds: (more info here Booklets and factsheets | NDIS)
What can you spend your funding on?
Consider the following things when deciding what to buy with your NDIS funding:
1. Will the support or service help you to pursue the goals in your NDIS plan?
2. Is the cost of the support or service reasonably priced and is it the best value for money
compared to other supports?
3. Can you afford the support or service within your approved NDIS budget? Remember, your
funding needs to last the entire period of your plan.
4. Will the support or service help you find or keep your job, help with your education, improve
how you connect to your local community and improve the relationships you have with
family and friends? It should not replace supports that would usually be provided by family,
friends and within your community.
5. Is the support or service something that should be funded by other government services
instead? For example, dental, health or hospital services, education, housing and public
transport. Note: the NDIS will fund some supports, such as disability-related health services,
where they are part of the participant’s daily life and result directly from the participant’s
disability. Remember, all communities should have facilities and activities that are inclusive
and accessible to people with disability.
6. Will the support or service help you to participate in activities with friends and other members
of your community, or help you to find or keep a job?
7. Is it safe? Your supports and services should not cause you any harm or put other people at
You can find more helpful information including case studies, visit the NDIS Support budgets in your plan | NDIS