MARCH 2022

Got a new plan and don’t know where to start?

When you don’t know what you don’t know, it can be confusing, frustrating and overwhelming – or all of those things!

Your first NDIS Plan may have information or terms in it that you haven’t heard before making it hard to know where to start. Our Customer Care Team can get you started with a friendly and helpful ‘Connect Call’. We can book you in for a 15 or 30 minute call – Book a call with Plan Tracker for a chat and a cuppa.

To get the most out of your Connect Call, please send us a copy of your NDIS Plan to Everyone’s plan is different, so having a copy of yours gives our team a chance to do some ‘homework’ before the call including looking at your goals and seeing which budgets you have funded, so they can help get you started.

The Connect Call can include information on how to claim an invoice, line items, what kind of supporting evidence you might need to make a claim – it’s a relaxed and friendly call with one of our team and many of them have lived experience so they know the things you need to know! Give them a call to make a time now ….

There are lots of terms, words, and acronyms in the NDIS that you may not have heard before. We can explain some of the most common in the Connect Call, or click here.

At Plan Tracker we make sure you always have choice and control over your plan – we’re simply here to guide you so you can get the best out of your plan. We’re with you every step of the way.

Ready for a bit more information?

On page 11 of the NDIS’s ‘Using Your Plan’ Booklet #3 you’ll find this checklist so you can really identify the best way to spend your funds: (more info here Booklets and factsheets | NDIS)

What can you spend your funding on?
Consider the following things when deciding what to buy with your NDIS funding:
Question Yes/No
1.  Will the support or service help you to pursue the goals in your NDIS plan?
2.  Is the cost of the support or service reasonably priced and is it the best value for money
compared to other supports?
3.  Can you afford the support or service within your approved NDIS budget? Remember, your
funding needs to last the entire period of your plan.
4.  Will the support or service help you find or keep your job, help with your education, improve
how you connect to your local community and improve the relationships you have with
family and friends? It should not replace supports that would usually be provided by family,
friends and within your community.
5. Is the support or service something that should be funded by other government services
instead? For example, dental, health or hospital services, education, housing and public
transport. Note: the NDIS will fund some supports, such as disability-related health services,
where they are part of the participant’s daily life and result directly from the participant’s
disability. Remember, all communities should have facilities and activities that are inclusive
and accessible to people with disability.
6.  Will the support or service help you to participate in activities with friends and other members
of your community, or help you to find or keep a job?
7.  Is it safe? Your supports and services should not cause you any harm or put other people at

You can find more helpful information including case studies, visit the NDIS Support budgets in your plan | NDIS 

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Webinar Replay:
Year in Review & What's New in '22

Recorded 13 December 2021

Presented by Plan Tracker – Plan Management

Grab a cuppa and catch up on our most recent session A Year in Review, where we discussed the events that took place in 2021, the latest NDIS Quarterly Report and the Improving Support Coordination for NDIS Participants paper.

Feel free to share with friends & colleagues!

Questions? Get in touch!

Plan Tracker is a registered NDIS Plan Manager supporting participants throughout Australia.
Self-managing? Check out our Self Management App & Training.

Written Advice Template

What to include in your written advice to support a participant purchasing a device or equipment for the continuation of their supports.

Personal Protective Equipment (PPE)

Temporary changes to NDIS funding in relation to Personal Protective Equipment (PPE). Learn more about what's happening in your state.

Looking for a Plan Manager?

Whether you have a new plan or are looking to switch, the friendly team at Plan Tracker is here to help!

Independent Assessments

Learn more about the proposed new Independent Assessment Process.

Changes to the NDIS Planning Process

What you need to know about the proposed changed to the NDIS Planning Process.

Have your Say!

Have your say on the changes proposed under 'Improving the NDIS' on the NDIS website here.

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Whether you're looking for a Plan Manager for yourself or a loved one, have a question or would like to refer a participant, our friendly team is here to help!

Call us today 1800 549 670