Due to a global Microsoft outage on Friday 23 January, our ability to receive and reply to emails was impacted. If you sent us an email or an invoice via email on Friday 23 January, we may not have received it.
If you suspect your invoice was not received on Friday 23 January, we kindly ask you to resend via [email protected]
Click Here for Fast Login to the Participant Portal

Your Portal is now an App!

Community Engagement

The Plan Tracker Portal is now available as an App, so you can see everything you need to see, whenever and wherever you like.

The App is free to download for Plan Tracker participants, Support Coordinators and Providers, and can be used on mobile or tablet.

Download for Apple mobile and iPad

Download for Android mobile and tablet

HANDY TIP: Use the same email address and password you have set up for the Portal.

If you have any questions, please give the Customer Care team a call on 1800 549 670,  email [email protected] or chat via Live Chat here on the website or through the Portal.

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