With the release of the new NDIS Price Guide on July 1, 2019 (which also happens to be the first Price Guide with national pricing to come into effect), we’re taking a moment to revisit a support area that’s had a lot of people talking recently – Therapy Assistants.

Having previously published an article on Therapy Assistants, which you can read here, we’re reviewing the latest changes that came into effect with the newest NDIS Price Guide 2019-2020. As outlined in the therapy review announcements, there are two significant changes in how Therapy Assistants will now operate, so let’s break it down. 

  • All Therapy Assistants (TA) are required to be covered by the professional indemnity insurance of the supervising therapist (or the therapist’s employing provider)
  • Therapy Assistants are now divided into 2 support levels, with the difference being supervision.
    • Level 1 – TA under direct supervision at all times by the therapist.
    • Level 2 – TA under the supervision of a therapist, where the therapist is satisfied that the allied health assistant is able to work independently without direct supervision at all times.

You can read the update on the NDIS website here: https://www.ndis.gov.au/providers/price-guides-and-information/pricing-review-therapy-services

Hold off on hitting that Panic button!

If your current therapy assistant doesn’t fit these new criteria, you don’t need to panic just yet. Here’s a few options we suggest exploring:

  • Reach out to your therapist to find out their plans. 
    • Do they employ TAs and can they get you connected with one?  
    • Are they planning on employing TAs soon & can you jump on the waitlist now?
  • Find out the plans of your current TA.  
    • Are they open to being directly employed by your therapist / or the clinic?  (Give them a little nudge in that direct perhaps, keep it friendly, of course)
  • Remember this CB Budget lists other support items, not only therapy assistants.  
    • For example – Individual Skill Development and Training [Including Public Transport Training] – “Individual training provided in the home for general life skills to increase independence.” 
      This example would come under the line item 15_037_0117_1_3 in the new Price Guide, which is $46.31/hr for all states and a bit higher for remote and very remote areas.

Whilst this is a big change for many participants and families, it’s not all doom and gloom. There may be no change to how your supports are placed, but if there is, take some time to review your individual circumstances. The one thing that never hurts is having a conversation, so don’t be shy to bring this up with your therapy provider and work together to figure out your next steps.

Want to continue the conversation with us?
Join our digital community on facebook – NDIS Plan & Self Management Community


Plan Management,
made easy.

Lost Page


This Page

Was Lost

The page you’re looking for isn’t available.
Try to search again or use the
Go Back button below.

What our customers say

Easy to contact and pays on time. Very friendly too. Couldn’t ask for any other Plan Manager.

“Plan Tracker have been amazing. Finally I’ve had a smooth experience, no stress, they are super fast with communication and so helpful. And their app is great, plus the fact that I get sent weekly budget updates… I wouldn’t hesitate in recommending Plan Tracker to everyone.”

“Highly recommended. Friendly team, awesome prompt communication and pay invoices really fast. All of my service providers give great feedback on how fast their invoices are paid. If you’re looking for a good plan manager then sign up with these guys.”

The best thing we did was use Plan Tracker. Excellent support and fantastic at all things NDIS. Plan Tracker has taken the worry away. Thank you.

“I got a new Plan Manager called Plan Tracker and in two weeks, we have everything delivered that we’ve been requesting for 10 months.”

I would like to refer my first customer to Plan Tracker.

Webinar Replay:
Year in Review & What's New in '22

Recorded 13 December 2021

Presented by Plan Tracker – Plan Management

Grab a cuppa and catch up on our most recent session A Year in Review, where we discussed the events that took place in 2021, the latest NDIS Quarterly Report and the Improving Support Coordination for NDIS Participants paper.

Feel free to share with friends & colleagues!

Questions? Get in touch!

Plan Tracker is a registered NDIS Plan Manager supporting participants throughout Australia.
Self-managing? Check out our Self Management App & Training.

Written Advice Template

What to include in your written advice to support a participant purchasing a device or equipment for the continuation of their supports.

Personal Protective Equipment (PPE)

Temporary changes to NDIS funding in relation to Personal Protective Equipment (PPE). Learn more about what's happening in your state.

Looking for a Plan Manager?

Whether you have a new plan or are looking to switch, the friendly team at Plan Tracker is here to help!

Independent Assessments

Learn more about the proposed new Independent Assessment Process.

Changes to the NDIS Planning Process

What you need to know about the proposed changed to the NDIS Planning Process.

Have your Say!

Have your say on the changes proposed under 'Improving the NDIS' on the NDIS website here.

Let's get social

NDIS Plan & Self Management Community

Join the conversation in our Facebook group – connect with others, share your experiences, and ask questions.

Need a hand?
Chat with our team.

Whether you're looking for a Plan Manager for yourself or a loved one, have a question or would like to refer a participant, our friendly team is here to help!

Call us today 1800 549 670